Term and Conditions

1. User Obligations and Responsibilities

As a user of Funkita Shop, you agree to the following obligations:

• You must be at least 18 years old or have parental consent to make a purchase.
• You are responsible for providing accurate and up-to-date personal information, including your name, email address, and shipping address.
• You agree not to use the website for any unlawful purpose or in a way that could damage the site or impair other users’ experience.
• You are liable for maintaining the confidentiality of your account details and for all activities under your account.

Failure to comply with these obligations may result in the termination of your access to the website or cancellation of orders.

2. Product and Service Description

Funkita Shop specialises in high-quality swimwear and active waterwear for all ages, including:

• Swimwear for men, women, children, and toddlers (e.g., Board Shorts, Briefs, Ladies Swimwear, Jammers).
• Accessories such as Swim Hats, T-Shirts, and Hoodies.
• All products are designed for performance, comfort, and style, ensuring they meet our premium quality standards.

We strive to display products accurately on our website, including colours, sizes, and descriptions. However, slight variations may occur due to screen settings. If you have any questions, please contact our customer service team at [email protected].

Please note that certain items, such as swimwear bottoms and underwear, are non-returnable for hygiene reasons unless faulty. For full details, refer to our Returns & Exchanges policy on the homepage.

3. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive an email with tracking information once your order ships.

Shipping

We ship worldwide, except for some Asian countries and remote regions. Shipping options include:

• Standard Shipping: Via DHL or FedEx, with delivery in 10-15 business days after dispatch. Shipping fee is £12.95.
• Free Shipping: Via EMS for orders over £50, with delivery in 15-25 business days after dispatch.

Delivery times are estimates and may vary due to factors beyond our control, such as customs delays. If you have shipping inquiries, contact us at [email protected].

Payment Methods

We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and we do not store your payment details.

Order Cancellations and Changes

You may cancel or modify your order within 24 hours of placement by contacting us. Once an order is processed, changes may not be possible.

4. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Funkita Shop or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

Unauthorised use of our intellectual property may result in legal action.

5. Liability Limitations

Funkita Shop is dedicated to providing reliable products and services. However, we are not liable for:

• Indirect, incidental, or consequential damages arising from the use of our products or website.
• Delays in shipping due to unforeseen circumstances, such as weather, customs, or carrier issues.
• Minor variations in product appearance due to digital displays.

Our total liability to you for any claim shall not exceed the purchase price of the product in question. This limitation applies to the fullest extent permitted by law.

We ensure all products are inspected before shipping, but if you receive a faulty item, please contact us immediately for a resolution under our returns policy.

6. Returns, Refunds, and Exchanges

We want you to love your Funkita products! Our returns and exchanges policy is designed for your satisfaction:

• Returns and exchanges are accepted within 15 days of receiving your order, provided items are in original condition with tags attached.
• Non-returnable items include swimwear bottoms, briefs, underwear, and items without original tags or packaging, unless faulty.
• To initiate a return, email [email protected] with the required details (see the Return Request Template on our homepage).
• Refunds are processed within 5-7 business days after return approval and are credited to the original payment method. Original shipping costs are non-refundable unless the return is due to our error.

For international customers (excluding some Asian and remote regions), refund times may vary based on your bank or payment provider.

7. General Provisions

These terms and conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts in London, UK.

We reserve the right to update these terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

If any part of these terms is found to be invalid, the remaining provisions will remain in effect.

8. Contact Information

If you have any questions about these terms and conditions, please contact us:

• Email: [email protected]
• Address: Funkita Shop, 12 Ledbury Rd, London, GB EC4Y 5MF

We typically respond within 24 hours and are here to help!