FAQ

At Funkita Shop, we specialise in high-quality swimwear and activewear for all ages and genders. Our product range includes items for All Boys, All Girls, All Ladies, All Mens, All Toddlers, Board Shorts, Briefs, Hoodies, Jammers, Kids’ wear, Ladies Swimwear, Mens Swimwear, Swim Hats, T-Shirts, and Underwear. Whether you’re into competitive swimming, family pool days, or beach fashion, we have something to suit your style and needs. Our products are designed for durability, comfort, and performance in aquatic environments.

Absolutely! Our Jammers and other swimwear are perfect for competitive swimmers, offering streamlined designs and premium materials to enhance performance. Many of our items are used by athletes training for races or events. Check out our “Jammers” and “Mens Swimwear” sections for gear that helps you dive in with confidence.

Yes, we cater to the whole family! Our “All Toddlers,” “Kids,” “Boys,” and “Girls” sections feature swimwear and activewear designed for little ones, ensuring they stay comfortable and stylish in the water. From playful prints to durable fabrics, we’ve got everything for your family’s aquatic adventures.

We offer two convenient shipping methods to fit your timeline and budget:

• Standard Shipping: Costs £12.95 (flat rate) and uses DHL or FedEx. Delivery takes 10-15 business days after shipment. It’s ideal for those who need their items quickly, like for upcoming competitions or trips.
• Free Shipping: Available for orders over £50, using EMS. Delivery takes 15-25 business days after shipment. This is perfect for budget-conscious shoppers who are planning ahead, such as for summer vacations.

Note: We ship globally, but deliveries to Asia and some remote areas may have restrictions or longer times. Check our website for details.

Orders are typically processed within 1-2 business days. During peak seasons or promotions, it might take a bit longer, but we always aim to get your items shipped as fast as possible. Once shipped, you’ll receive a confirmation email with tracking details so you can follow your order’s journey.

Yes! After your order is shipped, we’ll send you a tracking number via email. You can use this to monitor your delivery in real-time, whether it’s with DHL, FedEx, or EMS. This way, you’ll know exactly when your swimwear will arrive.

We ship globally, but please note that deliveries to Asia and some remote areas may have restrictions or extended delivery times. For specific country details, visit our website or contact us at [email protected].

We accept a variety of secure payment options, including Visa, MasterCard, JCB, and PayPal. This ensures a smooth and safe checkout experience for all our customers worldwide.

Absolutely. We use industry-standard encryption and security measures to protect your payment details. You can shop with confidence knowing that your information is safe with us.

We want you to love your Funkita gear! If you’re not satisfied, you can return items within 15 days of receipt. Please ensure the products are unused and in their original packaging. For details on how to initiate a return, email us at [email protected], and we’ll guide you through the process.

Yes, we do! If you need a different size or style, contact us within the 15-day return period, and we’ll help arrange an exchange, subject to availability. We’re committed to ensuring you get the perfect fit for your aquatic activities.

Currently, you can place orders without an account, but we’re working on adding account features for a more personalised experience. For now, just proceed to checkout as a guest—we’ll still keep you updated on your order via email.

We’re here to help! If you have any questions about your order, delivery, or anything else, reach out to our customer service team at [email protected]. We aim to respond within 24 hours and will do our best to resolve any issues promptly.